complaint – Europool

Complaint form

Please fill in all fields otherwise complaints will not be processed

Name / Surname *

Post code *

City *

Phone number *

e-mail address *

* Providing your telephone number and e-mail address is required, it will help considerably in contacting about the case.

* By providing your e-mail address, you agree to receive information by e-mail about the handling of your complaint.

Company name and address *

invoice no / or a signed warranty document *

Material used to backfill the pool *

* Please provide confirmation of the stairs support and the backfilling of the pool in accordance with the terms of the warranty.

Date of Purchase *

Date of claim *

Pool model / colour *

Describtion of damages *

Comments

Attachments *

*Complaints will be considered after the customer has sent photos/ videos of the damage. Please include photos of the damage with your claim.

*The manufacturer has 14 days to provide a decision regarding the complaint. The decision will be sent by e-mail. The administrator of the personal data provided to us whether by e-mail, on paper or verbally is Europool Rakowska Arleta, based in Mogilno, Padniewko 88-300 Mogilno.

Complaint form

Address

E-mail

Office

Sales Specialist