Complaint form

Please fill in all fields otherwise complaints will not be processed
* Providing your telephone number and e-mail address is required, it will help considerably in contacting about the case.
* By providing your e-mail address, you agree to receive information by e-mail about the handling of your complaint.

* Please provide confirmation of the stairs support and the backfilling of the pool in accordance with the terms of the warranty.

*Complaints will be considered after the customer has sent photos/ videos of the damage. Please include photos of the damage with your claim.
*The manufacturer has 14 days to provide a decision regarding the complaint. The decision will be sent by e-mail. The administrator of the personal data provided to us whether by e-mail, on paper or verbally is Europool Rakowska Arleta, based in Mogilno, Padniewko 88-300 Mogilno.