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Home Bought a pool and now have a problem? You could have just asked…
Bought a pool and now have a problem? You could have just asked…

What to look for when choosing a pool installation company?
Choose a pool installation company based on technical expertise, transparent pricing, warranty service, and documented past projects — these are the factors that ensure your investment won’t turn into a headache.

Why choosing the right installation company matters

The difference between a professional installation and amateur work only becomes obvious after the first season: leaks, uneven settling, plumbing issues, or lack of after-sales support are the most common consequences of a poor choice. The cost of repairs often exceeds the savings made by going for the cheapest offer.

Experience and specialization – what should be in the contractor’s portfolio

  • Completed projects — photos from different stages of construction (excavation, shell placement, connections, finishing).

  • Pool types — does the company install both polyester and polypropylene pools? Do they have experience with unusual locations (slopes, small plots)?

  • References — contacts for past clients, reviews after a longer usage period (at least 1–2 years post-installation).

You can ask the contractor if they have completed projects in your area. This is a great opportunity to visit previous clients with them, assess build quality, and discuss comfort after installation.

Transparent pricing – what to watch out for

How is it possible that one company quotes you €15,000 for a pool, while another advertises the same pool for €4,500?! Look closely at the details. Often, such offers only include the pool shell — without filtration, equipment, transport, or installation. Therefore:

  • Look for a complete itemized estimate: shell, plumbing, pool accessories, covers, transport, installation, drainage, etc.

  • Beware of a “low price” without details — this often means extra charges for each service.

  • Ask about additional costs: soil reinforcement, drainage, transport in difficult terrain.

Equipment and technical resources

Make sure the contractor:

  • Has their own transport and crane or a reliable subcontractor — reducing the risk of delays;

  • Possesses tools for precise shell placement and excavation safety;

  • Employs installation teams trained in plumbing and electrical work (not just ad-hoc subcontractors doing pools in between other garden jobs).

Warranty and service – what must be in the contract

It goes without saying you should read what you sign. But if you’re not familiar with pool-related contracts, keep it simple — the shorter, the better. Key points to check:

  • Warranty scope: what it covers (shell, installations, equipment), duration, and exclusions.

  • Service: how to report issues, does the company have a service department?

  • Handover protocol: a document confirming delivery of materials and completion of works.

  • User manuals: pool and equipment operation may be easier than you think, but you must have instructions.

Example step-by-step project – how Europool works

  1. Initial consultation & measurement — discussing needs, site visit, photos.
  2. Design & detailed estimate — technical drawings, equipment selection, 3D visualization with your garden photos, detailed cost breakdown.
  3. Transport & site preparation — securing the area, possible preparatory work (drainage, soil reinforcement).
  4. Shell and installation assembly — precise placement, plumbing, and electrical connections.
  5. Finishing & start-up — hydraulic tests, system activation, user training.
  6. Handover & service — acceptance protocol, warranty and service options.
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Manchester, Kentucky
39495

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